How Austria’s biggest rail operator is transforming passenger experience with high-speed Wi-Fi

How Austria’s biggest rail operator is transforming passenger experience with high-speed Wi-Fi

Austria boasts one of the most advanced railway systems in the world. ÖBB, who operate the majority of Austria’s railways, work to consistently high standards to ensure passenger comfort and satisfaction. This means that when faced with the challenge of connectivity, a solution that provides consistent and reliable high-speed Wi-Fi is paramount.

Today, people expect to be able to access the internet at all times. For many, a commute by train is the exact moment when they want to catch up with email, social media, and television. Especially when passengers are faced with cross-country journeys, or with delays, Wi-Fi is increasing considered as a ‘must.’

In every country there are obstacles to providing consistent connectivity on rail services. From tunnels, to vast stretches of countryside with poor network coverage, the technical challenges are significant. But the demand for constant, high-speed connectivity remains. This in turn has driven innovation in high-speed internet connectivity, raising the bar for the tech companies who are keeping us connected.

To provide a connectivity solution befitting of their reputation, ÖBB partnered with Nomad Digital. ÖBB genuinely wanted to offer its passengers a real step-change in rail travel experience and therefore pushed the technology boundaries to take passenger experience to the next level. Leveraging a networked platform enabled them to provide truly innovative solutions and applications to their passengers.

How Austria’s biggest rail operator is transforming passenger experience with high-speed Wi-Fi

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